So many time the general public when they hear about how BAD the state of VA Hospitals is, they simply shuff it off because they have no frame of reference. This recorded phone call is now your frame of reference. This is how our Vets are treated everyday by a Federal Organization that was created to help and serve them when they got back from war; and even though the evidence is overwhelming that things need to change, our Govt. casually sits on their hands and does nothing. This is disgraceful and NEEDS TO CHANGE NOW.
I discovered this clip while reading this article from Task and Purpose.
As you listen to it, understand this Vet is only asking for Non-Narcotic Pain Medication for his headaches that he has gone without for 3 weeks due to incompetence of VA.